Rona

1. コミュニティ
2. Support Forum
3. Identify if files/documents include PII and/or PHI and Data Rooms in accounts

Hi Tammy, Welcome to Box Community and glad to help! Let me open a ticket to assist regarding this concern. Rest assured that someone from Product Support team will be emailing you and please keep ...

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• Rona
• 2023年03月30日 22:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Still no way to open a support ticket?

Hi Al, Welcome to Box Community and glad to help! Let me open a ticket to assist regarding this issue. Rest assured that someone from Product Support team will be emailing you and please keep an ey...

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• Rona
• 2023年03月30日 22:21
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Tool

Hi there,  Welcome to Box Community and glad to help!  You may follow these preliminary troublehshooting steps to fix this issue.  Is Box tools installed in the Control Panel or your Applications?...

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• Rona
• 2023年03月30日 22:18
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Team member can't access google sheet

Hi Rhonda,  Welcome to Box Community and glad to help! Let me open a ticket to assist regarding this issue. Rest assured that someone from Product Support team will be emailing you and please keep ...

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• Rona
• 2023年03月30日 22:10
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Co-Worker Unable to Update their Email Address

Hi Angie, Welcome to Box Community and glad to help! Let me open a ticket to assist regarding this error. Rest assured that someone from Product Support team will be emailing you and please keep an...

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• Rona
• 2023年03月30日 22:06
• 0 件の投票

1. コミュニティ
2. Support Forum
3. migrate from one account to another

Hi Matias,  Welcome to Box Community and glad to help!  You can delete the owner's Box account and transfer his/her contents since he/she will soon leave the Organization. This way you can secure t...

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• Rona
• 2023年03月30日 22:01
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Can't Box share via right-click in File Explorer on Windows 11

Hi Tim, Welcome to Box Community and glad to help! Please reset your Box Drive manually:  Exit Box Drive (if it is running). If necessary, use Task Manager to end the Box.exe process. Ascertain wh...

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• Rona
• 2023年03月30日 21:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. My files desappear I can find them, they never synced the last time

Hi Vilma, Welcome to Box Community and glad to help! Looks like you've already created a ticket for this particular concern/issue. Please note that our Product Support specialist will continue to p...

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• Rona
• 2023年03月30日 21:19
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Video Previews

Hi James, Welcome to Box Community and glad to help! Looks like you've already created a ticket for this particular concern/issue. Please note that our Product Support specialist will continue to p...

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• Rona
• 2023年03月30日 21:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Need to add a user as Admin

Hi Pankaj,  Welcome to Box Community and glald to help!  You may add as many Co-Admin as you can, here's the steps.  And to get to know more about your Co-Admin's permissions and limitations, pleas...

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• Rona
• 2023年03月29日 22:54
• 編集済み
• 0 件の投票