Rona

1. コミュニティ
2. Support Forum
3. moving multiple files

Hi there,  Welcome to Box Community!  Let me open a new case for your query and you'll receive an email from Box Product Support team.  Thanks for posting! 

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• Rona
• 2023年02月07日 00:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. update failed

Hi Chris,  Welcome to Box Community!  Allow us to help you in this issue and we'd like to get a closer look. I've created a new case through email and lookout for further communications from Box Pr...

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• Rona
• 2023年02月06日 23:05
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Some files deleted whiteout instruction

Hi Leani,  Welcome to Box Community!  Glad that you've managed to restore your deleted files! Meanwhile, to investigate your main Admin could generate a User Activity Report. And should you need as...

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• Rona
• 2023年02月06日 22:38
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Can you see who accessed a folder prior to the last person who updated it?

Hi Martin,  Welcome to Box Community!  Yes, Admin and Co-Admins in Business, Business Plus and Enterprise accounts could create a User Activity Report to generate reports for their folder(s) and tr...

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• Rona
• 2023年02月06日 22:27
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Private key

Hi Douglas,  Happy Friday and welcome to Box Community!  We'll have our Box product support team to step in. Let me create a new case for this one and we'll be in touch through email.  Thanks for p...

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• Rona
• 2023年02月03日 22:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. External References in Excel Formulas to link Spreadsheets on Box for Multiple Users

Hi Joel,  Welcome to Box Community!  Let me open a new case in regards to this query. And someone from Box Product Support wil reach out so please keep an eye to your email.  Thanks for posting! 

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• Rona
• 2023年02月03日 22:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Why are files unavailable in Box Drive

Hi Steve,  Happy Friday and welcome to Box Community!  Allow me to open a new case for this particular issue and someone from Box Product Support team will email you directly. Please keep an eye to...

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• Rona
• 2023年02月03日 21:28
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Deleting file in Box Drive for Mac does not delete the file from Box Online

Hi Steve,  Happy Friday and welcome to Box Community!  Things that you need to confirm to successfully delete folders in Box:  Confirm your permission to delete folders. If you're deleting root f...

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• Rona
• 2023年02月03日 21:16
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Sign App Not Showing up

Hi there,  Welcome to Box Community!  To utilize Box Sign please make sure you've enabled. And to check:  To change which of your users have Box Sign enabled or disabled: In the left sidebar of th...

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• Rona
• 2023年02月02日 22:38
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Tags on files and folders not visible!

Hi Allison,  Welcome to Box Community!  I can see that you're already working with our teammate through email. Our Box product support team are on it and we would appreciate your reply in the threa...

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• Rona
• 2023年02月02日 22:31
• 0 件の投票