Ann
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Annによる最近のアクティビティ-
Hi Ann, Welcome to the Box Community! Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console > Account & Billin...
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Hi Oscar, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting! Best,Ann
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Hi Dom, Welcome to the Box Community! I suggest that you run a User Activity Report for File Management. This report will be able to capture the activity of the external users to the shared folder...
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Hi Binu, Welcome to the Box Community! This would be something Product Support team would like to investigate and may require specific account information. I see that there's already an open ticket...
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Hi Nathan, Welcome to the Box Community! Can you please try to uninstall traces of Box Tools on the user's PC using the Box Edit cleaner to see if this will resolve the issue. https://cloud.app.b...
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Hi Michael, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting! Best,Ann
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Hi Nohemi, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. Thank you for posting!...
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Hi Margarita, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmati...
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Hi there, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and stor...
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Hi Seana, Welcome to the Box Community! This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket fo...