Ann

1. コミュニティ
2. Support Forum
3. Tax Exempt

Hi Sam, Welcome to Box community! To assist you with your tax exempt inquiry, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• 2024年10月29日 21:46
• 0 件の投票

1. コミュニティ
2. Support Forum
3. API limit for apps

Hi Maximilian,  Welcome to Box community! There are currently a few distinct rate limits in place within the Box API. General API calls 1000 API requests per minute, per user Uploads 240 file ...

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• Ann
• 2024年10月29日 21:44
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to login to Admin Account

Hi John,  Welcome to the Box community! Below are the steps on how to add managed users to the enterprise: Go to Admin Console > Users and Groups. Click the Managed Users tab. Click Add Users () a...

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• Ann
• 2024年10月29日 21:39
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Deletion of custom Apps

Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thank you for posting! ...

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• Ann
• 2024年10月29日 21:28
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Domain change

Hi Emmanuel,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thank you for posti...

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• Ann
• 2024年10月29日 21:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Even if you delete files, the storage capacity will not be restored.

Hi,  Welcome to Box community! Please keep in mind the following information about storage calculations:  Trash is excluded from your overall storage calculation. If you are collaborating with ano...

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• Ann
• 2024年10月29日 21:21
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Notes on box app ios doesn’t open

Hi Yann,  Welcome to the Box community! Please make sure that the Box for iOS app is update and your firewall is configured for Box apps. Here's the article for reference: Configuring A Firewall Fo...

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• Ann
• 2024年10月29日 21:18
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Desktop will not open

Hi Lori,  Welcome to the Box community! I understand that you have already uninstalled and reinstalled Box Drive, however can you please do it one last time? Please follow the steps on how to remov...

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• Ann
• 2024年10月29日 21:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Assistance Needed with Adding Personal Email to Account

Hi Chaitrali,  Welcome to Box community! Here are few troubleshooting to try: Logout/in from Box.com Clear your browser's cache Use a different browser If the steps above did not work, I suggest ...

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• Ann
• 2024年10月29日 20:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Windows ARM Support

Hi Kevin, Thank you for sharing your feature request with the community! For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. There,...

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• Ann
• 2024年10月28日 22:19
• 0 件の投票