Ann

1. コミュニティ
2. Support Forum
3. How do I transfer box folder ownership to a box app service account

Hi Bing, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thank you for posting! B...

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• Ann
• 2024年08月12日 21:33
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Verification Email Expired

Hi Adam,  Welcome to Box community! It seems that you have already verified your Box account. I recommend that you clear your browsing history before signing in to app.box.com. Let me know how it g...

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• Ann
• 2024年08月12日 21:31
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How can I update my account?

Hi,  Welcome to Box community! To assist you with your payment issue, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• 2024年08月12日 21:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Frustrated.....How do I create and share a link with an external customer without making them create a Box Account?

Hi Kim,  Welcome to Box community! You need to generate a Shared link that is set to "People with the link" -  Anyone with the link can access the item and no Box account is required. For extra sec...

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• Ann
• 2024年08月12日 21:24
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Download Signed Documents

Hi Timon,  Welcome to Box community! For each signature request you receive, before signing, declining, downloading, or forwarding the document you'll need to accept terms for the transaction. To s...

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• Ann
• 2024年08月12日 21:21
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Change Primary admin email address

Hi Richard, Welcome to Box community! This message "You cannot use an email address from an unverified domain as your secondary email address. Ask your administrator to validate the domain you want...

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• Ann
• 2024年08月12日 21:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. de 10 GB libres uso 6 y me dice que ocupe 12

Hi Jesus, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to ass...

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• Ann
• 2024年08月12日 21:12
• 0 件の投票

1. コミュニティ
2. Support Forum
3. When I don't know if someone else has a Box account

Hi Vera,  Welcome to Box Community! Please note, a Box account is a must for "collaborations", so I suggest the work around below. For clients who do not have a Box account, you can provide them th...

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• Ann
• 2024年08月12日 21:10
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Restore permanently deleted folder

Hi Stella, Welcome to Box community! Box stores files and folders you place in Trash for a certain period of time.  That default period is 30 days, although Box administrators of business and enter...

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• Ann
• 2024年08月12日 20:55
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 2FA Setup not working

Hi Aloyse,  Welcome to Box Community! In case you'll encounter the same problem in the future, it would be best to submit a support ticket here, so that the support team can investigate on the issu...

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• Ann
• 2024年08月12日 19:43
• 0 件の投票