Aira

1. コミュニティ
2. Support Forum
3. Cannot open Google doc or Word doc in Box

Hi there,  Welcome to the Box community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年05月31日 23:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. reset my box

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. To know more why this issue happens, please see this article: https://support.box.com...

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• Aira
• 2022年05月31日 07:58
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancel m’y accompt

Hi there,  Welcome to the Box Community!  For account cancellation, please refer to this article: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Thanks!

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• Aira
• 2022年05月31日 00:19
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Sharing File

Hi there,  Welcome to the Box Community!  Here's an article on how to move files from one folder to another: https://support.box.com/hc/en-us/articles/360044196593-Moving-and-Copying-Files-Folders ...

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• Aira
• 2022年05月31日 00:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Opening CAD files

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年05月30日 23:11
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box relay - Approval for deletion

HI there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for update.  Thanks!

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• Aira
• 2022年05月30日 03:45
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Preview works for only some files on my box account

Hi there,  Welcome to the Box Community!  For me to check, may I please have the following:  Screenshot of what it looks like when you access the file? Are you the owner of the file you're trying ...

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• Aira
• 2022年05月30日 03:42
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Sync: My account is using 6GB of space but I can't see any of the files

Hi there, Welcome to the Box Community! I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in your account. Sometimes...

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• Aira
• 2022年05月30日 01:02
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Desaparecieron mis archivos

Hi there,  Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langu...

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• Aira
• 2022年05月30日 00:52
• 0 件の投票

1. コミュニティ
2. Support Forum
3. PDF Preview not Available (sometimes)

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年05月30日 00:50
• 0 件の投票