Creating an Information Barrier User Segment

An information barrier must exist before you can add segments to it. Segments contain one or more managed users, and no managed user can belong to more than one segment.

1. Go to Admin Console > Shield.
2. Click the Information Barrier tab.
3. Click Edit. (If you do not see an information barrier, create one first).
4. Click Add Segment. (You can add up to 10 segments. If the information barrier already contains 10 segments, the Add Segment option is unavailable).
5. Enter a segment name and an optional description. (A description is recommended to help clarify the segment’s context and purpose).
6. Click Save.
7. Click Manage items in the segment you just created.
8. Select and upload a CSV (comma-separated values) file containing a list of users.
   • If you do not already have a file with user or Hub IDs, click Download CSV of existing data and add users or Hub IDs to that file.
     • To find Hub IDs, navigate to Admin Console > Reports > Create > Box Hubs. This report contains all Hub IDs.
   • As the file uploads, it is checked for conflicts with other segments (segments cannot contain users or Hubs that already exist in another segment).
9. Select Add.
10. Review the results of the conflict check. If there are no conflicts, or if you are satisfied with the resolution, click Save. Otherwise, click Start Over.