Changing Your Notification Email Address

Box notifications enable managed users to efficiently stay up-to-date on the work they're involved in and on the work-related activity around them. By default, Box sends all notification emails to an account holder's primary Box email address. You can also enter a separate notification email address if you are a member of an organization that allows notifications to be sent to an email address other than your primary Box email address.

Specifically, your admin must enable 2 settings in Admin Console > Enterprise Settings > Notifications > Email Notifications:

• Allow all users to receive Box notifications at an alternate notification email address
• Allow all users to change their notification email

To change your notification email:

1. In the top-right corner of your Box window, click your account icon and select Account Settings.
2. Click the Notifications tab.
3. In the Email Notifications section, click Change Email.
4. Enter a valid email address to receive Box notifications. This address must be different from your primary email address.
5. Click Save. Box sends a verification email to that email address. 
6. Log in to the inbox of the notification email address and find the verification email.
7. Click Verify Email.
8. Log in to your primary Box account to confirm the notification email. If you are already logged into Box with their primary Box account, you will see the confirmation page.Otherwise:
   • If you are not logged into Box with your primary Box account, you will be prompted to log in.
     • If your organization does not have SSO, clicking log in prompts you to enter your password.
     • If your organization has SSO enabled, clicking log in routes you to your organization's SSO login page.
   • If you are logged in with a different primary Box account, you receive an error.