If you would like to upgrade your account, you can do so by following the instructions below based on which account type you currently have.
- Upgrading from within your free or Personal Pro account
- Upgrading from within your business-level account
Ready to upgrade?
Familiar with the steps and know what plan you want? The following button will take you to your account page to begin.
Upgrading from within your free or Personal Pro account
If you have a free Individual plan or a Personal Pro plan, you are eligible to upgrade to a higher level plan at any time directly through your Box account.
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Log into your Box account. At the top of the page, you will see an “Upgrade Plan” button. Click the button:
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You will see some available plan options, with even more options available by clicking the “more plans” toggle:
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When you have determined which plan you would like to proceed with, click the corresponding ‘Select Plan’ button for that new plan:
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Once you select the plan you would like to upgrade to, you will then need to complete the checkout process.
In this checkout process, you will verify:
- How many users you have (*please note if you are upgrading to a business-level plan, there is a minimum of 3 users)
- The plan you are upgrading to
- Add on any additional products you need
- The payment method
- Total amount that will be charged for this upgrade
To complete the checkout process, you must click “Upgrade” once you have verified all of the information is correct on your screen. You may need to scroll to the bottom of the page to see this button: -
Congratulations, you have just upgraded your Box account! Make sure to check our Community for helpful tips and join in on conversations to unleash the full power of your Box account!
Ready?
If you're ready, click the following button to go to your account upgrade page.
Upgrading from within your business-level account
If you have a Starter or above business-level account you are eligible to upgrade to a higher level plan at any time directly through your Box account.
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Log into the account as the Administrator, and locate the Admin Console button at the bottom left of the page:
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Once you are in the Admin Console, click on the Account & Billing button on the left of the page:
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Locate the “Account Type” section. Here, you will see your current plan (example shows ‘Business’), and on the right side of the page you will see the option to upgrade your plan. Click on “Upgrade Plan”:
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You will be redirected to a new page displaying the available upgrade options along with your current plan in order to easily compare available plans. Once you have determined which plan you would like to proceed with, click the corresponding ‘Select Plan’ button for that new plan:
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Once you select the plan you would like to upgrade to, you will then need to complete the checkout process.
In this checkout process, you will verify:
- How many users you have
- The plan you are upgrading to
- Add on any additional products you need
- The payment method
- Total amount that will be charged for this upgrade
To complete the checkout process, you must click “Upgrade” once you have verified all of the information is correct on your screen. You may need to scroll to the bottom of the page to see this button: -
Congratulations, you have just upgraded your Box account! Make sure to check our Community for helpful tips and join in on conversations to unleash the full power of your Box account!
Ready?
If you're ready, click the following button to go to your account upgrade page.
Please Note:
- Box has a 3-user minimum requirement for all Business level plans.
- If you already have an account and upgrade to a Business level plan from within Box, you are not eligible for a 14-day trial. If you would like a 14-day business trial, please contact the Box Sales team.
- If you need any further assistance in upgrading your account or have any questions, please feel free to open a support case with our Billing Team.