Cant download files

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Connar Fife

• December 13, 2022 21:42

Hi there,

I am trying to download files but it wont. It says its waiting for api.box and doesn't load anything else. I also cant see a preview of it on this browser (Chrome) even though it is fully updated.

Thanks

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• 

  Aira

  • December 14, 2022 02:28

  Hi there, 

  Welcome to the Box Community! 

  If you're having trouble downloading files, please check this article for troubleshooting steps: 

  https://support.box.com/hc/en-us/articles/360044196153-Common-Issues-with-Downloading-Files

  All the best!

   

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