my Storage is full but I've deleted all content in Box. please run the script on my account

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thanh

• December 18, 2022 18:41

I've deleted all content in Box, however it keeps saying that storage is full.

please  run the script on my account

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  Aira

  • December 18, 2022 23:36

  Hi there, 

  Welcome to the Box Community! 

  We've cleared up the data storage in your account and things should now be working as expected. You may refer to the link below as to why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Let me know if you have any further questions.

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