Box won't load ANYTHING for me
Answered
This is unacceptable. I use Box for work projects and the fact that I can't even access files which I have accessed TWICE before or the fact that it won't even load the goddamn home screen is very annoying. Get your crap together and fix your service.
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Hi Anthony,
Welcome to the Box Community.
I understand you are having issue accessing your Box files, I'm happy to help!
We have some tips that might help resolve the issue for you:- Please ensure your web browser is the latest version.
- Try clearing your browser's cache. If this does not resolve your issue please proceed to the next step.
- Try different browser such as Internet Explorer, Safari, Firefox or Chrome or use incognito mode.
- Try disabling plugins/ extensions from your browser.
- Try connecting to a different network
- Make sure that you firewall or antivirus is not blocking your access to Box. Please refer the steps in this article on Configuring a Firewall for Box
Let us know if you have questions and we will do our best to help!
Regards,
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