ipad not syncing unless i logout and in

Answered

Follow

New post

nic bond

• January 26, 2023 12:53

problem is as above.  photos uploaded from the phone do not appear on the ipad until I logout and log back in on the iPad - also seeing the same photos fail to appear on the web site until logout/login.  In the FAQ in sync problems page,  in shows a box sync folder. I do not see that on my PC but you show it in the FAQ accompanying screenshot. Do I need it?  Where do I get it from?

0

• 

  Aira

  • January 27, 2023 00:07

  Hi there, 

  Welcome to the Box Community!

  You need to download Box Sync on your PC first. To download it, please see below: 

  https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync

  Thanks!

  0

  Comment actions Permalink
• 

  nic bond

  • January 27, 2023 10:21

  thanks Aira, I'll try that

  0

  Comment actions Permalink

Please sign in to leave a comment.