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Continuous prompts to install Box Tools

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2 comments

  • Box User

    U might wanna just reboot your tablet and sign in again

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  • France

    Hi Fahd, 

    Welcome to the Box Community!

    The issue you encounter can happen if your network or computer environment prevents Box.com from communicating with Box Edit. Box Edit uses a loopback network interface to communicate between Box.com and your computer. The use of this interface may require additional configuration in your environment.

    The correct link for the broken link you shared above is (https://support.box.com/hc/en-us/articles/360043695834-Large-Scale-Deployments-Box-Tools)

    Please review this article which describes the potential changes you may need to make in your environment. You may need to check with your IT or networking team for further assistance if you are unable to make the changes yourself.

    Best,

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