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Co-Admin Rights

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Regan Wong

I've tried searching but can't find anything on this but does anyone know if there were  changes made to Co-Admin rights recently?  Prior to a few days ago, as a Co-Admin I was able to create a new user and give said user permissions to folders that I was neither owner of or had any permissions to.  Now I'm unable to do that same action that I've been doing for 3 years and it throws "There was an error editing this user" 

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5 comments

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  • France

    Hi Regan, 

    Welcome to the Box Community!

    Please take a look at this article discussing on different privileges that an Admin can grant his/her user a. "Co-admin" permission.

    You may also find this article useful: https://support.box.com/hc/en-us/articles/360043691634-Best-Practice-Creating-Your-Admin-Team

    Hope that helps!

    Best, 

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  • Regan Wong

    Hi France

    I've looked at that article but it's not much help, in fact it points more to the fact that something did change because it states a Co-Admin can 

    Manage users: Add new users or edit existing user information and access levels (checked by default)

    Edit user’s content: Modify any managed user’s files and folders.

    Currently I can't...

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  • France

    Hi Regan,

    If you've noticed that you are no longer able to perform a certain action you were previously allowed to as a Co-admin, I would recommend contacting the Primary admin of your account to confirm if they've made changes with your permission, as they are the only ones that can change these settings.

    Best,

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  • Ravi Singh

    Can someone help me for the rest API 

    from where i can get rights for users ?

    i am not able to find rest api to fetch rights for users if i have assigned a user as a co-admin with multiple rights!

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  • IT Admin

    I am the primary admin of our account, and suddenly my co-admin also can no longer assign security to users. Absolutely nothing has been changed permissions-wise for the co-admin. I need this fixed ASAP please! 

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