box support
box support is a fantasy... i was sold a product and was told it would allow pw protection for folders. i did a trial... half a day of trying i was told oh... pw protection does not work on trials... so i bought it... for the following 2 days no one will tell me why i still cant use pw protections... i upgraded at 50% more cost and still no PW protection!!!!!!!!!!!! These people are worse than used car salesman!!
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Hi Daniel,
Welcome to the Box Community!
You can apply passwords to protect Shared links of your files or folders in Box, requiring anyone who follows the link to enter a password before accessing the file or folder.
This password protection feature is indeed a premium feature, and applicable only on Shared links and on paying accounts.
You can learn more about the feature in this article: https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individual-Shared-Link-Settings
Hope this help address the confusion!
Best,
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