Changing SSO Provider

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  • France

    Hi Michael, 

    Welcome to the Box Community!

    Admins are not able to change IdP’s through self-service, at this time and they only modify the cert for an existing connection.

    Changing SSO provider will require a new manual setup.

    Can you please share the metadata file for the new Identity Provider with the Product Support team by submitting an SSO Setup Request.

    A member of our team will assist you on the process upon submission.


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