Box integration with teams not working

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Jose Zacharia

• May 19, 2023 14:34

I am trying to add a box folder to a private teams channel. It shows up as No folder selected and also says only Team owners can change destination folders. It also shows me as a member but i am the team owner.  The same teams has the box plug in on other channels that are working properly and I was able to set it up accurately in those channels. Those channels are public.  Any idea how to solve this ?

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  Rona

  • May 23, 2023 22:36

  Hi Jose, 

  Welcome to Box Community and I’m here to help!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

  Thanks for posting! 

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  Farzad Mirzaei

  • November 28, 2023 19:18

  I am stumbling on the same issue, not being recognized as the owner of a Teams/Channel, and noticed this post.

  Has this issue resolved for you? 

  Any chance you can share what was amiss? or what needed to be adjusted.

  Thanks

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  Elissa Stanton

  • April 18, 2024 16:21

  I'm also experiencing this issue. I cannot select a Channel Destination Folder, "Only Team Owners can change..." but I'm the Team Owner and the Owner of the box folder. I'm also an Admin for Box and Teams. 

   

  I really wish they posted resolutions to these. 

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