The download is not starting
AnsweredSince this morning the files apearing but the download is not starting what so ever . I have space enough,and was great till this morning. Pls help
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Hi there,
Welcome to Box Community and I'm here to help with your download issue.
If you are encountering problems downloading files from your Box account, we recommend you try
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer or network
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
- Disabling any plugins on your browser
And here's our other reminders when downloading contents off of Box.
Hope it woks!
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