cancel account
AnsweredHi
I noticed I was auto renewed for a year recently. I would like to cancel today and get a pro-rata refund of the amount pending.
Can it be done asap?
Thanks
Best regards
Dinesh Krishnan
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Hi Dinesh,
Welcome to Box Community and I’m here to help!
To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according to your account type.
Meanwhile, if you would prefer to work with our team, please contact our Cancellation team via cancel@box.com.
Thanks for posting!
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