Storage space reported incorrectly
AnsweredI have a free account and have only about 4.8GB of data. BOX reports 8.1GB of data and says I am almost out of data. Please fix it.
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Hi Kan,
Welcome to Box Community and I'm here to assist!
We've fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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