Need to have Storage Script run on my Box Account

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Bill Evans

• 1 year ago

I have the dreaded mismatch between storage and available space on my box account. Please run the script so I can continue to utilized my Box service for my business.  Thanks,.

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  Rona

  • 1 year ago

  Hi Bill, 

  Welcome to Box Community and I'm here to help!

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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  Insource Admin

  • 5 months ago

  Hi Box team,

  I'm having an error with a user account not being able to upload a file due to error message "account storage limit reached'. However, the user only has 70 MB of their allotted 10 GB used so far.

  Please help as soon as possible. If you need to reach me directly, please contact my email Rgrochowski@insourceservices.com

  Thank you,

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