No free space as there should be

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Scott Gallagher

• September 12, 2023 22:28

Hi I'm having problems with available space being wrong I have tried to fix it but failed can u please reset my space availability problem from your end. Thanks

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  Rona

  • September 13, 2023 19:06

  Hi Scott, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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