Folders not showing up

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STL Receiving Team

• September 18, 2023 16:17

I have done a sync but the folders are not showing up? Can anyone help me fix this? We were told that box had to do something on their end and it was fixed, but its not

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  Rona

  • September 25, 2023 19:25

  Hi there, 

  Welcome to Box Community, glad to help! 

  To assist with your sync issue, what is the current Operating System running in your machine and your current Box version? 

  We'd love to further assist! 

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