size used is wrong

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andreaszandis

• September 23, 2023 11:48

I have deleted everything in my drive and i see that I'm using 40GB.

 

Can you reset it or run a script?

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  ECI.

  • September 23, 2023 16:00

  I have the same issue

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  Libor

  • September 24, 2023 16:57

  I have the same problem. What script to run do you mean?

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  Rona

  • September 25, 2023 20:31

  Hi there, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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