Cannot Share Link or Invite People
Answered
I am unable to share a link or invite people for a project named Project Popsicle. I am the owner and editor of the folder.
When I try to invite people or create share link, the below error signs show up:
- There was an error getting the shared link for this item
- There was a problem while completing your request. Please try again.
I've tried logging in again but I still cannot share link or invite people. Please assist.
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Hi there,
Welcome to Box Community and glad to help!
Kindly run these troubleshooting steps to resolve your issue and try again.
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Try using different browsers, network connection and/or machine.
Hope it works!
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