Incorrect screen display

Answered

Follow

New post

Aochi

• April 22, 2024 02:00

After logging in, the UI does not display correctly as shown in the attached image. Do you have a way to improve this?

0

• 

  Rona

  • April 22, 2024 19:57

  Hi there, 

  Welcome to Box Community and glad to assist! 

  In order to fix this issue, please follow the troubleshooting steps. 

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 
  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
  • Temporarily disabling any plugins/extensions in your browser
  • Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
    
    • Chrome, Edge, Firefox, Safari

  Hope it helps!

  0

  Comment actions Permalink
• 

  Aochi

  • April 22, 2024 23:31

  Thanks to you, this problem has been solved.
  Thank you very much for your cooperation.

  0

  Comment actions Permalink

Please sign in to leave a comment.