HTTP ERROR 503

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Marcus Pasimio

• June 25, 2024 16:47

On 6/26/25 at 9:45am PT, me and my coworkers started getting HTTP Error 503 in attempting to access box.  

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  Rona

  • June 25, 2024 22:26

  Hi Marcus, 

  Welcome to Box Community and glad to assist! 

  Are you and your team still experiencing this error? If so, can you follow these troubleshooting steps? 

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 
  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
  • Temporarily disabling any plugins/extensions in your browser

  Thanks for posting! 

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