Cannot access uninitialized variable.
AnsweredGetting a "Cannot access uninitialized variable" error using Safari browser.
Files won't preview or download.
This seems to be a bug in the system. When can we expect a fix?
-
Hi Inika,
Welcome to Box Community and glad to assist!
At this time, can you please run the following troubleshooting steps?
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
Hope it helps!
Please sign in to leave a comment.
Comments
6 comments