Can not take BOX Certificate professional Exam

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入谷　健太

• August 26, 2024 11:27

When i tried to take exam and click link below, I can't reach Exam page. https://box.csod.com/DeepLink/ProcessRedirect.aspx?module=launchtraining&lo=81039ff6-3696-4337-a047-7b9508ce13a1 It says page not found. Can you fix it?

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• 

  Rona

  • August 26, 2024 23:04

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Can you please run the following troubleshooting steps? 

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 
  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
  • Temporarily disabling any plugins/extensions in your browser
  • Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
    
    • Chrome, Edge, Firefox, Safari

  If the issue persist, please attach a screenshot in the forum to get a closer look. 

  Hope it helps! 

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  入谷　健太

  • August 27, 2024 14:20

  Thank you for reply.
  I tried but nothing has changed.
  Still page not found.

  i saw another japanese guy asked same question in this year.
  maybe this problem is happening in japanese website.

  Please fix it.

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