Transfer account ownership

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Lukas Wagner

• October 22, 2024 19:24

Hello!

I am no longer with the company and need to transfer the account ownership to <personal information-redacted>. Please let me know what needs to be done.

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  Rona

  • October 22, 2024 20:26

  Hi Lukas, 

  Welcome to Box Community and glad to assist! 

  In order to successfully transfer the Admin privileges, the next/new Box Admin should have a verified domain.

  Before your Admin transfer, please follow these steps to verify your domain. 

  Adding a managed domain consists of three separate tasks:

  1. Add the domain and get a unique code (also known as a hash).
  2. Create a new DNS record for the domain with the unique code.
  3. Validate the domain.

  As for the complete instructions, please see this article. 

  Thanks for posting!

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