Unable to Create Folder in Salesforce API
Just started today. When users are using the BOX Section to create a folder tied to a Salesforce record, this error appears:
Unknown field: box.BoxObject.UserVO.group_type
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Support told me to update to the latest box for Salesforce version 4.0. after installing, go to Box Configuration page (in Lightning) and then reconnect.
This solved the issue for us. And it also works seamlessly with classic with no extra configuration steps beyond the few clicks it has you do on the configuration page.
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Hi ,
Thanks for your post in the community!
Sorry to hear that you're having an issue with Salesforce API. This would be something that our support team can help you with. You might need to contact Box Support to help you directly.
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Hi and others,
Thanks for your post and question! If you're having trouble creating folders, check out some of the article guides here on SalesForce troubleshooting. If those do not help, this would be something our Box Support team would like to investigate with you and will require specific account information. If so, you should contact Box Support to help you directly.
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we are getting a similar error right now:
Unknown field: box.BoxObject.CollaborationResponse.is_access_only
Error is in expression '{!createFolder}' in component <apex:commandButton> in page box:boxsection: (System Code)
I disconnected and re-authorized admin and personal Box connection settings, but no luck.
When we click Create Folder button, it actually does create the folder which can be seen via Box.com, but the error displays in salesforce instead of displaying the Box folder.
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