Downloading limit

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May 12, 2016 10:44

Hi, how can I increase the allowed limit of download? I get this message saying "Size of items in download has exceeded allowed limit". I want to download everything from my account all at once.

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4 comments

ADURIN

December 19, 2016 00:14
As the folder being downloaded will be saved as zip file on desktop this zip file size cannot exceed the File size limit of the folder owner. Please verify with the owner of the folder where you are trying to download to verigy what is their upper file size limit.

File size limit can be found under Account settings / Account details.
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michalkoszycki

March 25, 2018 09:54
there is no upload limit but there is a download limit?

can't the app chop it up as it wants?

Is this a way to trap users inside of box?
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BobFlynn-IU

March 25, 2018 10:53
,

The current size limit of a single download is 15GB. Given that no single file can exceed 15GB in Box, I guess they figured people could do multiple downloads if they wanted to get more out.

Bob
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seanlake

May 26, 2020 09:45
Our download max is 32 gb, however users are getting a "
"The selected item(s) exceed the download size limit."
as an error. Is it on their end?
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