Font Problems

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Casey DeCarlo

• September 17, 2020 17:33

We host our master font folder on Box so that our team can share them. It appears that when we transfer fonts they frequently show up as 0kb. Sometimes for one user they are fine but for another they see 0kb. Any ideas why this is happening?

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  Rona

  • September 17, 2020 21:47

  Hi Casey, 

  Welcome to Box Community and thanks for posting your question!

  Looks like this will require our Box Support team to work directly with you to assist and help you investigate in this issue. Our colleague from Product Support team will be in touch shortly as I've already opened a case particular to your issue. 

  Thanks for your participation in the Community and stay healthy! 

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  mmd0404

  • January 27, 2021 20:26

  Has there been a resolution to this? We are having the same issue.

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  Lisa Sanger

  • March 22, 2021 00:23

  We are having the same issue. Is there a resolution?
  
  

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