Can't Preview in Windows Explorer

New post

Kurt Larsen

January 08, 2021 15:20

Hello,

My Box files won't show up in the Preview Pane in Windows Explorer. Local docs (Word, PDF, etc..) do show up, but not Box files.

How can I fix this?

thanks,

Kurt

0

Comments

3 comments

Official comment
France

January 08, 2021 22:08

Edited
Hi Kurt,

Welcome to the Box Community!

Previews of Box files are not visible in the Windows Explorer Preview Pane unless the file is cached (has been opened) or marked for offline.

Check out this article on how to Mark a Folder for offline use: https://support.box.com/hc/en-us/articles/360043697574-Making-Content-Available-Offline

Best,
Comment actions Permalink
Kurt Larsen

January 11, 2021 22:06
That worked, thank you!
0

Comment actions Permalink
Lorie Cover

March 24, 2022 16:44
I have this same issue. Are you supposed to uncheck "Make Available Offline"?
0

Comment actions Permalink

Post is closed for comments.