out of storage when I am not

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January 10, 2025 15:32

As many others have seemingly encountered, when I attempt to upload content it says I am out of storage, but when I visit Admin it says I have ~50% quota remaining. When I signed up for this, the developer account gave 50GB of space for lifetime, but currently the developer account only provides 10GB, which I suspect is the source of the issue.

Can someone please help, or advise on how I can submit a support ticket? (another option that has been seemingly removed from developer accounts as well)

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3 comments

Rona

January 10, 2025 23:04
Hi there,

Welcome to Box Community and glad to assist!

Kindly attach a screenshot of your upload error through this thread.

We'd love to further assist!
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Box User

February 09, 2025 22:09
Let me know if the below is not sufficient
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Box User

December 10, 2025 14:57
Coming back to this. On some screens it correctly shows that I have a 50 GB account limit, but other pages show 25GB. Can someone please help me figure out how to get this corrected?
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