storage issue
I have problems with the storage space in my box sync folders.
Every time i try to upload new files, BOX says that i don't have enough space to store them. it also keeps freezing up, and i am not able to add to box.
I have deleted many files, but the problem still exists.
Can you help me to fix this problem?
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Hi there,
Welcome to the Box Community!
Have you checked out this related article here, this may be related to the issue you encounter:
The next step will require you to contact Box Support to help you directly and reset your storage count.
I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.
Thanks for your patience!
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