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login.live.com refused to connect. when i try to open the EXCEL file ONLINE

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Sudarshana Rao Duttaluri

when i open my Excel file online it says login.live.com refused to connect.  i am not able to edit my file. i am logged in to the box . it was working till couple of days back.

thanks

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4 comments

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  • France

    Hi Sudarshana, 

    Welcome to the Box Community!

    We've seen this error in the past and clearing your browser cache can fix this.

    Can you follow the steps in this article on how to clear your browser cache and cookies and let us know how it goes?

    Looking forward to hear from you again!

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  • Sudarshana Rao Duttaluri

    Thank you very much France. It worked.

    God bless you.

     

    Best regards

    Sudarshan

     

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  • France

    Hi Sudarshan, 

    I'm glad to hear that it worked!

    Stay safe and thanks again for your participation in the forum!

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  • Sudarshana Rao Duttaluri

    You are welcome France . Thank you. have a nice day/evening.

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