storage mistake

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Valleix Beatrice

• February 20, 2022 09:55

Box say : My storage is full but my storage of file est 6,75 G. Its anormal...

What I do ?

 

Best regards

Béatrice

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• Official comment

  

  Aira

  • February 21, 2022 06:00

  Hi there, 

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check this article to know more about incorrect storage: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Let me know if you have any further questions.

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