Updating Administrator for one who left firm

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Beth E. Sund

• February 28, 2022 15:52

Firm Administrator is no longer with firm. How do I contact to update firm administrator and verify billing information?

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  France

  • February 28, 2022 21:40

  Hi Beth, 

  Welcome to the Box Community!

  Kindly follow the guidelines in this article on how to perform "Admin Transfer": https://support.box.com/hc/en-us/articles/360044193393-Admin-Transfer-Protocol-for-Departed-Admins

  If you need to contact Box Billing team, you may send an email to billing@box.com for further assistance.

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