Storage Usage Or File Count In My Account Is Incorrect

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Cor e Som

• 3 years ago

System shows 100% of the storage is in use, but I only have around 10%.

How can I open a ticket to Support team to run a script to correct this?

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• Official comment

  

  Aira

  • 3 years ago

  Hi there, 

  Welcome to the Box Community! 

  Your account has been updated and you should see your storage correctly. You can check this article why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks!

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