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Box Drive for Parallels desktop

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Ramu Adapa

Hi,

i am using parallel desktop for windows in my new Mac, Box drive is not installing, it is troughing the error continuously, i have tried all possible ways but no luck.

please guide to fix this asap.

thanks,

Ram

 

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Comments

19 comments

Date Votes
  • Aira

    Hi there, 

    Welcome to the Box Community!

    This issue should be best addresses by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.

    Thanks!

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  • Carora1

    hi - any updates on this? I am having the same issue and it tells me to run the 64 bit, but that app continues to fail

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  • Shann Bedford

    Hi Aira, has there been any resolution for this.  I am trying to install Box Drive for Windows in a Parallels Windows 11 environment and keep getting an error that prompts me to reboot.  After reboot we get the same error.  I can see that the app installed but it won't launch and we don't get the Box Drive link in Windows Explorer.  Thank you for any assistance.

    Shann

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  • JAMIE M MCDOWELL

    I am having the same problem! No matter how many times I restart windows, or undownload and redownload box drive I get the same problem. Please help!

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  • Corey Summers

    Hello has Box commented on this issue yet?  I have the same issue on an M1 mac running windows 11 in parallels.

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  • Nick Portmann

    I have the same issue… any update 

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  • Ryan Stipan

    Not seeing any updates yet, I also am having this issue. Any one have any luck? Box works fine on my Mac, but keeps erroring out when in Windows via Parallels. 

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  • vickie fageol

    I am having the same issues - anyone find a fix for this?

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  • MOSTAFA AKBARI

    I am having the same issue, is this issue resolvable at all?

     

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  • Corey Summers

    I opened a ticket and followed all their insructions which was nothing more than uninstalling and reinstalling really and its still doesn't work.

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  • MOSTAFA AKBARI
    • Edited

    Just to let everyone know, for me "BOX SYNC" works, it takes time to sync to the box folder but it works, 

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  • Colby Dolly

    Is there a solution to this yet?

     

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  • David Whittinghill

    I am also having this issue on a M3 Max MBP 2023, Sonoma 14.2.1.

    Parallels Version 19.2.1 (54832)

    I get the following error message. After restarting Windows (in Parallels), when I open Box Drive I get the same error message.

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  • Machine Op

    I am running into this same error.  I am having all sorts of issues getting box drive on a users parallels (sonoma) / macbook pro (w11).  I did use the MS troubleshooter with little success.  Hope there is fix for this in the near future.  

     

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  • Nick Portmann

    I got round this by installing on the Mac and then mapping to Parallels Windows desktop. Hope this helps.

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  • Patrick Poncet
    • Edited

    Is there any word at all from Box' support as to whether Windows ARM support is considered in a parallel desktop environnement?

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  • Jeremy Mitchell

    same issue. 2023 mbp. box will not complete install on windows using parallels desktop. it wants to reboot and when it does throws another error. 

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  • Blake Disalvo

    I am having the same issue and need box on my computer by early next week

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  • Nick Portmann

    I got round this by installing on the Mac and then mapping to Parallels Windows desktop. Hope this helps

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