Requesting Support

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W. Vito Montone

• June 15, 2022 22:27

This article directs us to request support to run a script:

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

On the page of the line provided, there is no way to submit a ticker to request support, just a more information link to the Communty. Just a circle of no support.

Help, please.

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• Official comment

  

  Aira

  • June 16, 2022 04:37

  Hi there, 

  Welcome to the Box Community! 

  I have cleared your storage and it should be updated on your end now. 

  Thanks!

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  W. Vito Montone

  • June 16, 2022 14:07

  Thank you.

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