Support Forum

• by Matt Green
• February 13, 2024 15:42

I need an API Account. I have a Basic Plan today. Completed

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1

• by Thang
• February 13, 2024 15:06

Storage is full, but it isn't Answered

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1

• by Steven Rumford
• February 13, 2024 14:56

Email Notifications Answered

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1

• by Erdi Yılmaz
• February 13, 2024 13:39

hi My disc shows full even though it is not full Answered

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1

• by 中井　久美
• February 13, 2024 13:38

アカウントの削除 Answered

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1

• by MarioG
• February 13, 2024 11:32

Cambio de carpeta Box en mi PC Answered

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1

• by ぶんぶく・佐藤 友哉
• February 13, 2024 06:53

I'm not receiving email notifications. Answered

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1

• by Annie Stars
• February 13, 2024 03:31

File download gets stuck on "Your download is in progress"

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votes

1

• by e.mero
• February 13, 2024 00:20

duplicate files when syncing. Completed

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1

• by Rob Glisson
• February 12, 2024 21:05

Can't See uploaded files Answered

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1

• by Danielle
• February 12, 2024 18:22

S.O.S. Cannot open Google doc in Box Answered

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1

• by Woody
• February 12, 2024 18:14

unable to login, stuck in loop Answered

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1

• by Igo Tan
• February 12, 2024 17:34

unable 2-Step Verification, new phone Completed

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1

• by Lance Roux
• February 12, 2024 17:31

How can I get a new QR code to set up the authenticator app for my Box account? Completed

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1

• by Rissa Kintanar
• February 12, 2024 16:30

Box Sign - Automate Custom Suffix Answered

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1

• by Box User
• February 12, 2024 15:49

Storage Usage Or File Count In My Account Is Incorrect Answered

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votes

1

• by Olafur Thors
• February 12, 2024 14:41

Changed My phone Number and Now I can't login Completed

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votes

1

• by Yos Beda
• February 12, 2024 13:27

Inquiry Regarding Inaccurate Storage Size Answered

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1

• by Box User
• February 12, 2024 11:30

How can I change my billing from USD to JPY? Answered

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1

• by Megan Nightingale
• February 12, 2024 11:23

Unable to upload on Business Plus Account Completed

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1

• by RABINARAYAN SAHOO
• February 12, 2024 06:33

Box sync not working, unable to preview and download any file. Answered

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1

• by Mehernawaz Mondegari
• February 12, 2024 05:16

Couldn't download internet error Answered

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votes

1

• by 更紗　英視
• February 12, 2024 04:14

All folders disappeared after box upgrade Answered

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1

• by Diana Gilbert
• February 11, 2024 22:02

Free account space not freeing up Answered

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1

• by ZAVOD PET
• February 11, 2024 17:07

Storage Answered

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1

• by leann chilton
• February 11, 2024 14:09

User name already taken Answered

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1

• by Rajesh Panda
• February 11, 2024 12:20

How to get the file path Completed

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1

• by Mikel Urtizberea
• February 11, 2024 07:40

Incorrect Storage Size, run script Answered

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1

• by Perry Piazza
• February 10, 2024 22:21

Upgrade - Files Not Showing Up Answered

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1

• by Martin Wyatt
• February 10, 2024 16:37

Email already used in a Box account but not associated with an enterprise Answered

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1