Support Forum

• by Thomas Deely
• April 14, 2025 15:24

This forum is about to be deprecated. Pinned Featured

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• by Thomas Deely
• July 15, 2022 16:00
• Edited

Support Forum Guidelines Pinned

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3

• by Thomas Deely
• December 15, 2023 18:58

How to check the status of Box Pinned Featured

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• by Emma Braun she/her
• October 05, 2023 21:26

Box Drive crashes File Explorer Answered

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2

• by Elif Basri
• October 14, 2024 18:07
• Edited

Binance Referral ID (Optional) - Referral Code: "WV68AG3E".

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1

• by Deniz Avci
• October 08, 2024 13:48
• Edited

HTX Referral Code (Optional) - Invitation Code: "f349a"

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1

• by Deniz Avci
• October 07, 2024 05:02
• Edited

Gate io Referral Code - Referral ID: "GATECODE" (Referral ID Optional)

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1

• by Robert W Anthony
• September 28, 2023 13:07

Sort by Name - Default?

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3

• by Jeffrey Sessler
• July 29, 2023 17:55
• Edited

BOX Drive installs cbfsconnect2017.sys which disables support for Microsoft's Bypass IO (directstorage) Completed

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6

• by Douglas Armstrong
• September 12, 2023 01:07

Cancel Subscription Answered

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8

• by alien asdf
• September 03, 2026 01:18
• Edited

BB_ZENDESK_SAFE_TOKEN_20260903

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• by 田中　絢子
• August 06, 2024 01:14

データ移行中のエラー Answered

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8

• by Daniel Morgan
• May 06, 2021 12:47

Dark Theme

17

votes

14

• by Steve Bennett
• April 21, 2021 13:27

Sharing without login

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vote

11

• by Brie Mazurek
• April 21, 2022 18:28

Shortcuts on Box

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5

• by Rogue22
• May 02, 2024 11:20

Xero accounting complimentary (?) box account

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votes

10

• by Dena Reeves
• June 10, 2022 16:31

Installed Older Version on top of New Version

2

votes

8

• by Michelle Hughes
• January 15, 2024 16:58

Box Drive not installing on Mac Answered

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6

• by Ahmad Chaaban
• August 20, 2023 00:58

My box always shows me full and I have no data on my box Answered

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6

• by Sam Cormier
• October 30, 2024 00:11

can't launch the box drive from my Mac Answered

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votes

2

• by Rob Rogers
• August 11, 2022 01:35

Cancel Downloads??

11

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15

• by Nancy Robbers
• May 11, 2021 20:37

Is there a way to permanently hide the sidebar?

8

votes

4

• by Nicoll-Lee, Samantha_Left 27-03-2025
• August 23, 2024 01:59

Data storage - Australia/New Zealand Completed

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2

• by Colin Schoeneman
• February 21, 2025 15:50

Box Sign for Salesforce issues for non-admins Answered

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votes

2

• by Box User
• March 01, 2024 04:09

2.8 GB of 10 GB used but my BOX is Empty! Answered

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2

• by Ryoji YANO
• May 15, 2025 07:28

2段階認証の解除

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1

• by Stethan Office
• July 10, 2024 15:11

Storage space calculator stops being accurate after short period of time when I delete files. Constant issue to call in and wait to have support run a script. Answered

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2

• by TAKUMA UTOO
• May 16, 2025 10:34

incorrect storage

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1

• by Phil Crocker
• March 11, 2024 12:43

I need to open a ticket Answered

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3

• by Box User
• January 29, 2025 09:48

How to change Default Box Drive Folder Location from C to D

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5