Support Forum

• by Thomas Deely
• April 14, 2025 15:24

This forum is about to be deprecated. Pinned Featured

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• by Thomas Deely
• December 15, 2023 18:58

How to check the status of Box Pinned Featured

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• by Thomas Deely
• July 15, 2022 16:00
• Edited

Support Forum Guidelines Pinned

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3

• by Deren Uysal
• April 23, 2025 09:54

incorrect / wrong "Out of Storage" Warning Answered

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1

• by Lori Baerenstecher
• April 24, 2025 16:52

Invited collaborator cannot access folder Answered

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1

• by Todd Not Playing
• April 23, 2025 17:40

Business Plus only has 1TB storage? Answered

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1

• by Vincent Esposito
• April 22, 2025 16:35

Storage says it is full but is not full Answered

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1

• by kagoshimaken yakuzaishikai
• April 24, 2025 02:28

Can you recalculate my storage space? Answered

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1

• by Box User
• April 23, 2025 15:07

Can you recalculate my storage space? Answered

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1

• by Carolyn Stacy
• April 23, 2025 15:42

Files not opening Answered

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1

• by 花村　肇
• April 25, 2025 07:32

I can't enter my payment information Answered

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1

• by Ryan Woods
• April 24, 2025 16:55

Invite User Error: User belongs to another enterprise Completed

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1

• by Kimberly Sheets
• April 24, 2025 17:18

Password for Shared Box folder does not work but link is correct Answered

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1

• by christopher bailey
• April 24, 2025 17:09

trying to upgrade my box account Answered

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3

• by Glenn Klinger
• April 24, 2025 22:31

Need new verification email Answered

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2

• by Carmina Bernardo
• April 25, 2025 05:24

Cancel My Trial Subscription Answered

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1

• by Mark Misenheimer
• April 25, 2025 12:27

my 2 accounts have been combined and not what i wanted Completed

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1

• by Marissa Cole-Poulson
• April 23, 2025 16:32

Two Factor Verification Won't Call My Number Answered

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1

• by Dakota Buckley
• April 24, 2025 15:12

Need to Reset MFA Answered

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1

• by Denis Vella
• April 24, 2025 14:16

User cannot access account due to being asked for MFA but does not have the app Answered

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1

• by Joanna Carillo
• April 23, 2025 21:50

Updating password issue Answered

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2

• by BobMc
• April 10, 2025 07:24

incorrect storage count

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1

• by Robbie David Christopher Mallett
• April 25, 2025 11:13

How to find Box storage capacity?

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• by Bala Prasad
• November 23, 2024 09:02

Box Installation problem Completed

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6

• by 川田　慎也
• March 13, 2024 09:23

容量について Answered

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2

• by Hawkins BMR
• April 24, 2025 18:43

Password Reset Not Working Answered

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1

• by Tallulah Moody
• April 24, 2025 13:00

Workflow not working Completed

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1

• by Katherine Park
• April 24, 2025 02:20

Deleted user, now missing files and folders Completed

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1

• by Kevin Martin
• April 24, 2025 12:35

Help! Answered

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1

• by Xin Ma
• April 24, 2025 13:33

Integrate Box to Salesforce error Answered

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1