Diana Gilbert
- Total activity 60
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Activity overview
Latest activity by Diana Gilbert-
Diana Gilbert created a post,
Free storage space error
Completedplease check and fix... Diana
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Diana Gilbert created a post,
Free storage space error
Completedunable to upload files storage space incorrect after removing files from my account please fix, and fix permanently so this doesn't keep re occurring. Diana
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Diana Gilbert created a post,
Free storage space error
CompletedHi Box, After removing files from my free account the free storage space is showing as incorrect, please check and fix. thanks
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Diana Gilbert created a post,
Free storage space error
CompletedMy storage is full, ive removed files to make space for more files I cant upload anything please fix the incorrect storage count, ive abandoned this account until fixed. DO NOT MARK IT AS COMPLETE ...
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Diana Gilbert created a post,
run the script to correct my file and folder counts.
Answeredon my account... run the script to correct my file and folder counts.
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Diana Gilbert commented,
This is not completed !!!
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Diana Gilbert commented,
This is a common problem with box... They cant fix it permanently it seems.
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Diana Gilbert created a post,
Used storage is wrong
CompletedUsed storage is wrong
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Diana Gilbert commented,
good luck with that ive posted 4 messages about my account with the same error, it just gets ignored.. It doesn't inspire premium membership getting fobbed off..
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Diana Gilbert created a post,
Run script to clean storage
AnsweredHi, In the past support has been able to run a script to accurately reflect the actual storage usage. Can you please do this to this account? Diana