CocoJN
- Total activity 11
- Last activity
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Activity overview
Latest activity by CocoJN-
CocoJN created a post,
Not getting email notifications
AnsweredHi there, I have set my account to receive notification emails for all actions (ticked all boxes to receive notifications), however, I have not received any email notifications that people have dow...
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CocoJN created a post,
Not receiving email notifications when a file is previewed
AnsweredHi there, I'm still not receiving email notifications when a file has been previewed. I have tried everything, changing email, resetting the notification status to default or overriding and still n...
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CocoJN commented,
Hi there, I'm still not receiving email notifications when a file has been previewed. I have tried everything, changing email, resetting the notification status to default or overriding and still n...
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CocoJN commented,
Also just confirming I checked my shared settings and all folders are being shared, so can you advise if there is an issue. Thanks
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CocoJN commented,
Hi AJ, I have not changed any settings to what I was doing previously when it worked perfectly. I am not sharing these files with "collaborators", I am just letting anyone I send the file to, to p...
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CocoJN created a post,
Not receiving email notifications when files are previewed
AnsweredI have not been receiving email notifications that my files are being previewed online since last week, and I happen to know that they are. This is really important that I get these notifications. ...
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CocoJN created a post,
Not Getting Notification Emails
Hi there, I have not been receiving any notifications when my files are being previewed or downloaded, not for some time. Can you please advise if you can fix this urgently. Thanks