RSR

  • Total activity 13
  • Last activity
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Activity overview

Latest activity by RSR
  • RSR commented,

    Thanks, but we do not have a business account so I don't have access to admin console. 

  • RSR created a post,

    Removing Email From Suppression List

    Answered

    I consistently have this same issue with box. Could you please remove this email from your suppression list. She is not receiving the confirmation email needed to make an account: <personal informa...

  • RSR created a post,

    Removing Email From Suppression List

    Answered

    My employer is not receiving emails from the box. I am trying to invite and him and he is trying to confirm his account via email, but he is not receiving emails. His email is: <personal informatio...

  • RSR created a post,

    Opening a Case for Suppressed Emails

    Completed

    I recently posted this question: In a previous post about users not receiving confirmation emails from Box, I was prompted to "Email on suppression list: If Box notifications ever bounce, emai...

  • RSR created a post,

    Opening a Case for Suppressed Emails

    Answered

    In a previous post about users not receiving confirmation emails from Box, I was prompted to "Email on suppression list: If Box notifications ever bounce, emails are automatically added to our supp...

  • RSR commented,

    How do I open a case? When I click the hyperlink it sends me back to the community posts. 

  • RSR created a post,

    New users not receiving confirmation email

    Answered

    I am trying to grant access to five different users on the Box. They are not receiving the invite when I send it directly through the Box, so I have to send them a copy of the link. When they use t...