RSR
- Total activity 13
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Recent activity by RSR-
Removing Email From Suppression List
AnsweredI consistently have this same issue with box. Could you please remove this email from your suppression list. She is not receiving the confirmation email needed to make an account: <personal informa...
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Removing Email From Suppression List
AnsweredMy employer is not receiving emails from the box. I am trying to invite and him and he is trying to confirm his account via email, but he is not receiving emails. His email is: <personal informatio...
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Opening a Case for Suppressed Emails
CompletedI recently posted this question: In a previous post about users not receiving confirmation emails from Box, I was prompted to "Email on suppression list: If Box notifications ever bounce, emai...
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Opening a Case for Suppressed Emails
AnsweredIn a previous post about users not receiving confirmation emails from Box, I was prompted to "Email on suppression list: If Box notifications ever bounce, emails are automatically added to our supp...
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New users not receiving confirmation email
AnsweredI am trying to grant access to five different users on the Box. They are not receiving the invite when I send it directly through the Box, so I have to send them a copy of the link. When they use t...