Rona
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Recent activity by Rona-
Hi Guy, Welcome to Box Community and glad to help! Are your missing files your owned contents or collaborated with? If it's the latter, you may reach out to the folder owner and request for a col...
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Hi Ben, Welcome to Box Community and glad to help! Any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can...
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Hi William, Welcome to Box Community and glad to help! Looks like you've managed to reach out to our Cancellation team regarding your cancellation request. Let us know if there's anything we can ...
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Hi Jose, Welcome to Box Community! You may reach out to our Billing folks to assist with your payment issues and please open a ticket here or you may email them via billing@box.com. Billing Sup...
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Hi there, Welcome to Community and glad to assist! Let me open a new ticket and have our Product Support team to help with your login. Someone will reach out to you via email and please keep an e...
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Hi Camale, Welcome to Box Community and glad to help! You may collaborate with your colleague(s) by initiating a collaboration invite and them vice versa, if they happen to own the folder. Pleas...
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Hi Blake, Thank you for your reply! As of this writing, are you using Box Drive? If yes, please manually reset Box Drive: Exit Box Drive (if it is running). If necessary, use Task Manager to en...
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Hi there, Welcome to Box Community and glad to help! You may generate a new verification email by going to box.com/reset. Hope it works!
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Hi Avinash, Welcome to Box Community and glad to help! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. Ho...
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Hi there, Welcome to Box Community and glad to assist! Looks like you're already working with our Product Support team regading your Admin Transfer. Using your existing ticket#, rest assured that...